Individuals

BASIC INFORMATION

How do I register and raise funds on Rise fundraiser?

It’s simple five step process.

  • Log on to risefundraiser.com and Sign Up.
  • Select the tab that says New Campaign.
  • Fill in the required information. Use as many tools as you can to make your campaign more appealing.
  • Configure Payment gateway. (If you don’t have one get in touch with our support team as they’ll help you get one or advise you on ways in which you can receive the donations)
  • Submit campaign. Once the campaign has been reviewed by the Rise team your fundraiser goes live.
  • Now share the link with your friends and family via email, personal messaging or using social media. Ask your friends and family to spread the word using the same mediums you used and collect the funds.


How can I manage my account details?

Every campaigner/user is directed to his/her profile once they login.

Where the drop-down menu comprises of four options My Campaigns, My Donations, My Organisations and Personal Details.

As the name suggests the My Campaigns option will tell you all about the campaigns you have launched or have participated in, while My Donations will give you a detailed list on all the donations you have made. Similarly, the My Organisation tab will tell you about your organisations and the ones you have participated in. The last tab of Personal Details will have your details which you had entered while signing up.

All these tabs will help you go through and manage your campaigns and organisations.

What can I do if I forgot my password?

Well the process of resetting the password is simple. Click on the link that says forgot password. This link will direct you to a page that asks you for your mail id. Once you enter it an email is triggered which will now direct you to a page where you can put in the new password.

How can I locate any fundraiser on risefundraiser?

You can locate any fundraiser on risefundraiser via global search at the top right corner. Here are the simple steps to perform quick search:

  1. Click search icon at the upper right corner of the website.
  2. Type fundraiser name in the search box.
  3. You will be shown results depending upon entered search criteria.
  4. Select the fundraiser from the list for which you need to view the details.

In case you need any assistance, you can contact us through a support request and we will be more than happy to help!


FUNDRAISING

Can I run a fundraiser on Rise fundraiser even if I have got my other fundraisers running on other platforms?

Yes, you can. But we wouldn’t advice as peer-to-peer fundraising means raising funds through your social network. So, having several fundraisers going at the same time will not benefit but divide your donor base. Let us explain using an example. Consider your donor base to be a loaf of bread. So, if you need funds and run a fundraiser you get this entire loaf. But if you have multiple fundraisers at the same time this very loaf will be divided amongst the fundraisers. So, the overall impact remains the same.

 

Can I raise funds about anything or are there any specific personal causes to raise funds?

Peer-to-peer fundraising is a tool that can honestly be used to raise money for anything. Be it your next holiday or a new bike. So, don’t hesitate to come and set up your fundraiser today. For the only thing between you and your dream is effort as we help you manage the financial aspect.

 

Is it allowed to raise funds on someone's behalf?

Sure, it is. All you need to do is explain in the campaign details for who are you raising these funds for and why. How will that person or organisation use the money. The more you explain the better will people relate to and understand the cause. So, make a video, or a blog or a photo essay to convey that message. Remember the more people understand you the they will be willing to donate.

 

What are the steps & tips to create a successful fundraiser?

There is no hard and fast rule around it but here are a few steps you can do to make it a successful fundraiser.

Step 1: Research

Go through our website and a see all the successful fundraisers, actually, go through other platforms as well and scroll through the successful fundraisers, especially the ones that raised money for a similar cause. See what worked for them, how did they do it. Take pointers, pull out a pen and paper and take notes if you must, for there is no such thing as knowledge overload.

But don’t forget to see the ones that didn’t make it as well. For something somewhere went wrong and we need to know that two. As our boss says never enter the market with a blind side.

Step 2: Foundation

Now we have the knowledge of what to do and what not to do. So, let’s get to it. Having a social presence is all that matters in case of social media. The more followers you have the more views you get, higher the views higher the probability of a reward. Start blogging, tweeting and become super active on Facebook. Let the world know you exist, for until they know you how will they help you. But remember don’t lose track stick to your cause. If you don’t like Niki Minaj’s dress it’s okay to not tweet about it, unless you are wishing to raise money to gift her a new one.

Connect with more people in your community, engage with them, in short, they should know what you are, what you do and how passionate you are about the cause. Share industry specs if you have nothing else but keep alive. Fundraising is like surfing, the higher the tide, the further you go.

Step 3: The crew

The more the merrier. This is not a quote that exists only for parties. Two hands are always better than one. Get a crew. Bring onboard your volunteers if you are a Non-Profit and if you are an Individual than get a few friends along. Have a very engaging fundraiser, keep it up to date, share it on social media, direct messaging and word of mouth. As organic marketing is the best form of marketing. If your crew has a videographer use him/her, if a graphic designer is in, use him too, try to incorporate everyone’s talent in that fundraiser. Remember is your fundraiser make it large.

Step 4: The play

This step is the trickiest. You need to divide your social circle into three distinct groups.

The strikers, this is your immediate friends and family. As per industry specs these guys will give you 30% of the amount you desire.

The midfielders, these are people you know but are not that close to. As in your relatives, co-workers, the guy you went to school with, your sister’s boyfriend and so on.

The backs, now these guys are the global population, people you may or may not know. These people generally rush in when the fundraiser has almost reached its targeted amount. Also, these guys are the actual eyeballs we were trying to get all along. For now, we have to hook them to support us in the future as well. So, don’t forget to send them updates of how things are after receiving the money.

 

Is it safe to raise funds through Rise fundraiser?

As long as the cause for which you plan to raise the money is legal there should be no problem. As in case of Non-Profits the money is sent directly into their accounts while for individuals the money is sent to you in regular monthly pay-outs without any deductions other than the payment gateway charges. So, the amount you raise is the amount you receive making rise a perfectly safe place to rise that sum you need for your cause you’ve been thinking of.

Will the amount raised on Rise fundraiser be reaching the individual directly?

If the individual has his or her own payment gateway then the amount is directly deposited into their account else it is received by Rise fundraiser in its own account and sent to the individual in the form of monthly pay outs.

What are the Rise fundraiser guidelines for accepting a fundraiser?

As long as the cause is legit and legal rest assured rise will have no problem hosting it. Especially in case of individuals and Non-Profits.

What should I set as my campaign goal? Are there any limits?

As such there are no limits to the amount you can raise using peer-to-peer fundraising but let’s be realistic here. As the amount of money, you raise depends on how willing and big your donor base is. So, give yourself small and reachable targets as you can always have another round of fundraising.

How can I edit my fundraiser?

Editing a fundraiser is a fairly simple task all you need to do is:

Log in and select the My Campaigns tab from the drop-down menu. This will lead to a page that will show you all your live campaigns. Click on the edit campaign tab and make the amends you were planning to.

Can I edit my story, title and add more photos to my fundraiser post campaign submission?

Yes, you can. It’s a fairly simple task all you need to do is:

Log in and select the My Campaigns tab from the drop-down menu. This will lead to a page that will show you all your live campaigns. Click on the edit campaign tab and make the amends you were planning to.

Can I set minimum amount for the fundraiser?

The amount you wish to raise can be anything from a few thousands to lakhs. It’s your fundraiser so whatever you decide stays. But we advise you to keep it realistic, as the amount of money, you raise depends on how willing and big your donor base is. So, give yourself small and reachable targets as you can always have another round of fundraising.

 

Is it possible to perform changes to my fundraiser once it is launched?

Yes, as editing a fundraiser is a fairly simple task all you need to do is:

Log in and select the My Campaigns tab from the drop-down menu. This will lead to a page that will show you all your live campaigns. Click on the edit campaign tab and make the amends you were planning to.

 

Can I delete my fundraiser?

Well you can always put a fundraiser on hold or close it once it’s completed. While deleting is an option, we ask you this, why delete it. When you can edit it, and make changes depending upon the situation you are in.

 

How do I promote my fundraiser?

Nothing beats personal promotion so share your fundraiser with family and friends via email, WhatsApp, Facebook or any other tool you like. But when we talk about mass marketing social media is the answer. So, go ahead share that fundraiser on Facebook, twitter, Linkedin or any other social media platform you prefer.

 

Does Rise fundraiser provide tools for social media communication?

If by tools you mean the ability to share your campaign on social media then yes. As peer-to-peer fundraising means mobilising monetary assistance from the masses the ability to share the fundraiser on social media is integrated. So, go ahead and share that fundraiser.

 

How do I add pictures or videos to my campaign?

The process of adding pictures and videos is the same in case of a new campaign or editing an existing campaign. For a new campaign fill in the fields that are needed after you select the “add new” option from the tool bar on the top of the page. When you hit save and select the next tab under the huge colourful banner on top of the page called campaign details the first option is of adding videos and pictures. You can also embed a video or picture in the description you give.

While in case of an existing campaign Log in and select the My Campaigns tab from the drop-down menu. This will lead to a page that will show you all your live campaigns. Click on the edit campaign tab and go to the tab called campaign details. The first option is of adding videos and pictures. You can also embed a video or picture in the description you give.

 

What are stories? Can multiple stories be added?

Stories is one of the tools rise fundraiser gives you. Its basic function is to help you better connect with your donors. It’s a place where you can talk about who you are, what have done in the past, in short, it’s a space where you can tell people why they should support using examples and past accomplishments. Add as many stories as you can, there is no ceiling as to how many stories you can have. It’s your fundraiser make it engaging, vibrant and clear as to what you need and why you need it.

 

Apart from my personal network, whom can I reach for help and how?

This step is the trickiest. You need to divide your social circle into three distinct groups.

The strikers, this is your immediate friends and family. As per industry specs these guys will give you 30% of the amount you desire.

The midfielders, these are people you know but are not that close to. As in your relatives, co-workers, the guy you went to school with, your sister’s boyfriend and so on.

The backs, now these guys are the global population, people you may or may not know. These people generally rush in when the fundraiser has almost reached its targeted amount. Also, these guys are the actual eyeballs we were trying to get all along. For now, we have to hook them to support us in the future as well. So, don’t forget to send them updates of how things are after receiving the money.

 

If contacting in my network does not assist much, what can I do then?

Ask them what’s wrong. Maybe we haven’t explained what we are doing clearly or there can be something else. Take feedback and act upon it. And if they still don’t support ask them to share it with people who can as kindness is not restricted to monetary help. A simple share by them could also do wonders.

 

What if I get error message when trying to create campaign?

Don’t panic every error message will tell exactly what the error is. So, you can fix it yourself. The probability of getting an error message for not having entered compulsory fields is the highest. But in case there is something which you can’t fathom feel free to reach out us. A dedicated team is waiting to help you with whatever worries you have.

 

Is there a maximum time till which I can run a campaign on rise fundraiser?

Remember the longer the campaign the lazier you get. So, keep it short as it keeps you on your toes and this will help you push further and harder. And we can always increase the duration or launch a new one. So, keep it short and peppy.

How can I create a follow up fundraiser on risefundraiser?

Risefundraiser allows to launch multiple fundraisers for same cause. So, you can easily relaunch your fundraiser and attempt again in case you feel that you did not managed to raise sufficient funds for your fundraiser. You will have to build the fundraiser from scratch again.

Here are the simple steps to create a follow up fundraiser:

  • Start a new fundraiser with a name like the prior fundraiser.
  • Do add details about your old fundraiser and link it in the new fundraiser’s description along with the mention for visitors to easily understand that the new fundraiser is in continuation with the prior fundraiser. Also, add information about how the funds from the prior fundraiser will be utilized and why do you need additional funds.
  • To keep contributors updated, we recommend posting updates including link to the new fundraiser on the prior fundraiser to spread the word.

 

Will it be possible to change the previously added fundraiser's goal amount?

Yes, anything and everything can be changed. So, relax if you realize the amount you mentioned is too small or too big we can edit it.

What will happen if I am not able to reach my fundraiser's goal?

We will try again. As there is no hard and fast rule around it. Don’t worry we won’t ask you to return the amount you have received. Whatever you raise is yours to keep. Don’t lose heart as something somewhere went wrong all we need to do is find out what and fix it.

 

How can I use template for my campaign?

There’s a tab called template which helps you choose from the three that rise offers at present. This tab will be on the right under the big colorful banner. You can either select it while creating the campaign or later change it by clicking the edit campaign option after you click My Campaigns from the drop-down menu.

 

Can I run more than one campaign simultaneously on rise fundraiser?

Sure, you can. But make sure the cause each campaign is for is different and clearly indicated. As otherwise you’ll just be diving your donor base.

 

Is it possible for foreign nationals to raise funds on rise fundraiser?

Rise fundraiser is a global platform so it doesn’t matter what nationality you are. If you have a cause we’ll help you get the funds irrespective of your nationality.

How can I share my campaign?

It’s an easy two-step process.

  1. Log in and select My campaigns option from the drop-down menu.
  2. View the campaign you wish to share.
  3. The page will have two buttons under the picture Donate and Share. Select share and choose the social media platforms where you wish to share your campaign.

 

How can I see who donated to my fundraiser?

When you select My campaigns from the drop-down menu after logging in select the tab that says donations. This will direct you to a page where you can see the details of who all have donate and how much have they donated. Other than that, the moment you have a donation the website will send you and email tell you about the donation and the donor.

 

How can I track my fundraiser's progress?

When you select My campaigns from the drop-down menu after logging in select the tab that says donations. This will direct you to a page where you can see the details of who all have donate and how much have they donated. Other than that, the moment you have a donation the website will send you and email tell you about the donation and the donor.

 

Who will support my fundraiser?

You need to divide your social circle into three distinct groups.

The strikers, this is your immediate friends and family. As per industry specs these guys will give you 30% of the amount you desire.

The midfielders, these are people you know but are not that close to. As in your relatives, co-workers, the guy you went to school with, your sister’s boyfriend and so on.

The backs, now these guys are the global population, people you may or may not know. These people generally rush in when the fundraiser has almost reached its targeted amount. Also, these guys are the actual eyeballs we were trying to get all along. For now, we have to hook them to support us in the future as well. So, don’t forget to send them updates of how things are after receiving the money.

 

How do I achieve my goal and run a successful fundraiser?

Step 1: Research

Go through our website and a see all the successful fundraisers, actually, go through other platforms as well and scroll through their successful fundraisers too, especially the ones that raised money for a similar cause. See what worked for them, how did they do it. Take pointers, pull out a pen and paper and take notes if you must, for there is no such thing as knowledge overload.

But don’t forget to see the ones that didn’t make it as well. For something somewhere went wrong and we need to know that two. As our boss says never enter the market with a blind side.

Step 2: Foundation

Now we have the knowledge of what to do and what not to do. So, let’s get to it. Having a social presence is all that matters in case of social media. The more followers you have the more views you get, higher the views higher the probability of a reward. So, start blogging, tweeting and become super active on Facebook. Let the world know you exist, for until they know you how will they help you. But remember don’t lose track stick to your cause. If you don’t like Niki Minaj’s dress it’s okay to not tweet about it, unless you are wishing to raise money to gift her a new one.

Connect with more people in your community, engage with them, in short, they should know what you are, what you do and how passionate you are about the cause. Share industry specs if you have nothing else but keep alive. Fundraising is like surfing, the higher the tide, the further you go.

Step 3: The crew

The more the merrier. This is not a quote that exists only for parties. Two hands are always better than one. Get a crew. Bring onboard your volunteers if you are a Non-Profit and if you are an Individual than get a few friends along. Have a very engaging fundraiser, keep it up to date, share it on social media, direct messaging and word of mouth. As organic marketing is the best form of marketing. If your crew has a videographer use him/her, if a graphic designer is in, use him too, try to incorporate everyone’s talent in that fundraiser. Remember is your fundraiser make it large.

Step 4: The play

This step is the trickiest. You need to divide your social circle into three distinct groups.

The strikers, this is your immediate friends and family. As per industry specs these guys will give you 30% of the amount you desire.

The midfielders, these are people you know but are not that close to. As in your relatives, co-workers, the guy you went to school with, your sister’s boyfriend and so on.

The backs, now these guys are the global population, people you may or may not know. These people generally rush in when the fundraiser has almost reached its targeted amount. Also, these guys are the actual eyeballs we were trying to get all along. For now, we have to hook them to support us in the future as well. So, don’t forget to send them updates of how things are after receiving the money.

 

Can I edit default/recommended amount depicted on my fundraiser?

Yes, you can add the amount you wish to raise

 

Can I make my fundraiser private?

Yes, you can but a private fundraiser will only help you if have a donor base in place and you don’t wish to add more. Which will benefit you in the long run. As more the eyeballs more the chances of donation.

 

How can I end my fundraiser?

It’s an easy three-step process.

  1. Log in and select the My campaigns option from the drop-down menu.
  2. Select the edit campaign option.
  3. The page will have to tabs on a banner Hold and Finish. Select Finish.


When does my fundraiser go live?

Now this is the easiest part, log on to risefundraiser.com and select the “add new” option on the tool bar on top of the page. Fill in the fields in all the tabs you have under the big colorful banner and press submit.

After the organization and the campaign have been approved by the administrator in case of a Non-Profit the back office will launch your campaign. While for an individual the step of administrator approval is non-existent.

 

What does it mean when my fundraiser is under review?

It’s the short period after you have successfully submitted your campaign where we cross check and verify the information you have added. Once we are satisfied the campaign is launched giving it the Live status.

 

Can my fundraiser receive donations once it is under review?

No as under review is the short period after you have successfully submitted your campaign where we cross check and verify the information you have added. Once we are satisfied the campaign is launched giving it the Live status.

 

What is the process to review my fundraiser?

It’s a normal background check along with the verification of the information you entered while creating the fundraiser campaign.

 

Is there a reason why can’t I see my fundraiser in 'Explore campaigns' on rise fundraiser?

The top slots are reserved for campaigns that are doing well and have managed to get a good level of donation so just select the link that says, “See more Campaigns” as it will be in the next few pages.

 

Is there any way by which the review is performed faster?

The review generally takes a few hours on a working day but if you need it to be faster get in touch with your Rise manager and he’ll help you speed it up.

 

How long does it take to build and launch a campaign?

Depends on how fast you can type. As launching a campaign is an easy task that should not take more than 15 minutes.

How can I source royalty free photographs for fundraiser?

You can read details about this here 

 

What happens if my fundraiser raises more than its Goal?

Well that calls for a celebration. For the surplus amount will be yours to keep as well.

Once I submitted my campaign for review, Can I perform changes on it meanwhile?

Sure, you can.

What should I do if my campaign is rejected?

Get in touch with your Rise manager and find out why. Generally, that doesn’t happen as your manager will call you when he’s reviewing your campaign.

Can I re-launch the campaign if it was not successful?

Why not? I was rejected for a reason find out why and launch it again.

How can donors donate to my fundraiser?

When someone hits the Donate button the website takes them to the payment gateway where they can donate using their Debit or Credit Card.

Where do I receive donations?

If you have a payment gateway in your own name then you receive the money directly into your own account else the money will be collected in an account held by rise and will sent to you on monthly basis.

 

My fundraiser shows 'days remaining', what does this mean?

Remember the time when you were creating the campaign you set a duration. This message is a countdown for that, reminding you for how long do you need to keep up the work.

 

Who all can fund my campaign?

Anybody and everybody who relates to your cause. You need to divide your social circle into three distinct groups.

The strikers, this is your immediate friends and family. As per industry specs these guys will give you 30% of the amount you desire.

The midfielders, these are people you know but are not that close to. As in your relatives, co-workers, the guy you went to school with, your sister’s boyfriend and so on.

The backs, now these guys are the global population, people you may or may not know. These people generally rush in when the fundraiser has almost reached its targeted amount. Also, these guys are the actual eyeballs we were trying to get all along. For now, we have to hook them to support us in the future as well. So, don’t forget to send them updates of how things are after receiving the money.

 

Is there any way through which rise fundraiser assist me in reaching my fundraiser's goal?

Rise comes equipped with a plethora of tools like Stories, Champions and Chapters that help you convey your message better and faster. Along with these tools your Rise manager will always assist you with strategies for running a successful fundraiser.

 

What are campaign updates? How often should the updates be sent?

Updates are small notifications that you can send out to your donors as it helps them feel connected with the cause. A send in a few updates to keep them hooked after all we might need their help again.

 

How will I come to know once donation is performed to my fundraiser?

When you select My campaigns from the drop-down menu after logging in select the tab that says donations. This will direct you to a page where you can see the details of who all have donate and how much have they donated. Other than that, the moment you have a donation the website will send you and email tell you about the donation and the donor.

 

Can I track donations to my campaign? What donor information do I have access to?

When you select My campaigns from the drop-down menu after logging in select the tab that says donations. This will direct you to a page where you can see the details of who all have donate and how much have they donated. Other than that, the moment you have a donation the website will send you and email tell you about the donation and the donor.

 

How can I stay in touch with my contributors?

Emails and Social media will basically sum it all up. But you can always call and say thank you to one ones who made the biggest contributions.

 

Are funds raised through rise fundraiser considered as a taxable income?

If you are a non-profit then there are a few exemptions but for an individual yes, they are.

 

How do I thank my donors?

This is the most beautiful stage. The stage when you have reached the target and have the money to work towards your true goal. But this doesn’t mean the party has ended, for now we thank all our supporters individually if possible and keep them updated with what you are doing with the money raised. Write a blog about the successful campaign, tweet about it. For you never know you might just need them again.

 

I am raising funds on behalf of someone. Can the concerned person receive the raised funds instead of me?

Yes, concerned person can receive raised funds provided all necessary proofs are submitted for substantiation.

 

What can I do if I receive contributions via cash or cheque?

Upload the information on the offline donations tab in the edit campaign page. Which can be accessed by selecting My campaigns from the drop-down menu. And the amount will be reflected in your fundraiser as well.

 

Do my contributors get charged against their contributions?

No contributors will not get charged against any performed contributions.

 

What is the process to withdraw my funds?

The money will be your bank account so we say either ATM or visiting the nearest branch should do it.

 

How soon can I expect to receive my funds?

If you have a payment gateway in your own name then you receive the money directly into your own account else the money will be collected in an account held by rise and will sent to you on monthly basis.

 

Is any proof required to withdraw my funds?

Nothing specifically at the time of withdrawal of funds provided all required information is provided already

 

Do I have access to reports about my fundraiser?

You can view and download all the reports you want from Reports section. You can easily view the overall donation summary, how much each member has raised on risefundraiser both online and offline. Access to reports vary per privileges

Here are the quick steps to view and download reports:

  1. Login to your risefundraiser account and navigate to your fundraiser dashboard.
  2. Scroll down to the “Edit Campaign” link located near the campaign.
  3. Click “Edit Campaign” and navigate to “Reports” tab.
  4. View, download the reports as required.


How to contact rise fundraiser team in case I need any assistance on anything?

There is a tab that say contact us leave a message there with your phone number and your rise manager will get in touch with you.

 

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